For active-adult homeowners, Del Webb, Hammock Walk, Four Seasons, Horizons
You have been buying from contractors for 30 years. You check license numbers, you verify warranties, you do the math. This page is written the way you read. Every number is cited. Every link goes to the source.
The cited summary
What does the Summerville water quality report actually show?
EWG's analysis of Summerville CPW data (PWSID SC1810003) identifies 11 regulated and unregulated compounds above EWG health guidelines. PFUnA registers at approximately 1,183 times the advisory level, the highest multiplier in the dataset. TTHMs appear at 168 times and HAA9 at 368 times. CPW meets all federal MCLs; EWG's advisories are stricter than federal standards. CPW is funding its share of a $96M regional PFAS remediation project with an earliest completion date of 2029 to 2031.
Source: EWG Tap Water Database (SC1810003); Summerville CPW Consumer Confidence Report and PFAS information page
Here is what your water looks like
If you are in Del Webb Charleston at Nexton, your utility is Summerville CPW. If you are in K. Hovnanian Four Seasons at Lakes of Cane Bay, your utility is Berkeley County Water and Sanitation. If you are in Horizons at Carnes Crossroads, it is also BCWS. All three draw from Lake Moultrie. The PFAS profile is shared. Hardness on the main runs 5.5 to 7.2 grains per gallon, you already know this from the white film on the shower glass.
Verify independently: EWG Tap Water Database (PWSID SC1810003), Summerville CPW Consumer Confidence Report, EPA PFAS National Primary Drinking Water Regulation (2024). Full interpretation at /water-in-summerville.
Questions we hear from 55+ homeowners
The warranty you rely on is not ours alone. Puronics has been manufacturing water treatment equipment since 1948 and carries a lifetime product warranty on the conditioning media and control valve on the Hydronex iGen whole-home conditioner. If Pristine is unreachable five years from now, the warranty claim goes to Puronics directly. We document the warranty path in writing at the appointment and give you the Puronics service contact alongside ours. Verify the warranty terms at puronics.com/warranty.
At $7,999, the cost works out to $2.19 per day over ten years for softer water at every tap and shower. Bottled water for a couple typically runs $400 to $800 per year ($4,000 to $8,000 over ten years). Water-heater life on hard water averages 8 years instead of 15, one extra replacement over a decade is roughly $1,500. The math is not a pitch; it is arithmetic. If the per-day number does not make sense against your current spend, we will say so at the water test.
Salt costs $8 to $12 per month depending on household use. The carbon filter replaces every 12 months ($70 to $120 retail). One optional annual service check ($150, not required). That is the entire maintenance stack. Puronics positions the Hydronex iGen as a low-maintenance system specifically because the competing Kinetico platform has documented complaints about warranty service charges. The TCO section of /services walks through each number with sources.
What to do next
Verify
Every persuasion decision on this site, naming, palette, claim sourcing, CTA placement - is documented openly. You have not seen a contractor publish this before. That is the point.
Compare
The Amazon path, the local-handyman path, and ours - priced against each other over ten years. Financing laid out at $95 per month with no prepayment penalty.
Book
45 minutes on your kitchen counter. Both spouses welcome, we prefer it. You get hardness, chlorine, TDS, pH, iron, and manganese in writing. No 90-minute pitch, no manager-approval call.
The credential stack
The equipment we install comes from a company older than most cities in Florida. Lifetime warranty on the conditioning media and control valve. If we disappear, the warranty path still exists.
The RO point-of-use component is NSF/ANSI 42 and 58 certified through Franklin Water Treatment. Verify the listing at info.nsf.org by manufacturer and model number.
Installation performed by a South Carolina LLR-verified plumbing contractor. License number printed on the quote, the invoice, and the certificate of installation.
Federal cooling-off rule. You may cancel any in-home sale for any reason within three business days. We put the form in your hand at the appointment. Not fine print, a feature.
Reviews from Del Webb, Hammock Walk, Four Seasons, and Horizons neighbors come as our first installs complete. We do not solicit reviews or offer incentives for them.
If we close tomorrow
It is the first thing a 30-year contractor-skeptic asks, and it is the right thing to ask: will the company be around in five years to service the system? Here is how we answer it without dodging.
Puronics has been manufacturing water treatment equipment in the United States since 1948. More than 85 years in business, eight decades older than most of the companies trying to sell you a softener this year. The lifetime warranty on the conditioning media and control valve is written by Puronics, not by us, and it applies to the original purchaser per Puronics policy. Warranty service is coordinated with Puronics directly regardless of dealer status, the warranty path exists even if a local installer moves on.
Pristine Water Networks is owner-operated in Summerville, founder-led, deliberately built as a separate entity from the plumbing work. Installation is performed by our vetted network of SC-licensed partner plumbers, each of whom is licensed, bonded, and insured independently. If Pristine closes tomorrow, the partner plumber who installed your system still holds their license and still runs their business. Your Puronics equipment keeps working. The manufacturer honors its lifetime warranty regardless of dealer status. You are not relying on any one single company staying in business.
This structural separation is not an accident. Manufacturer, dealer, and licensed installer are three independent legs. Any one of them can change without the other two collapsing. That is how appliance-protection infrastructure should be built.
Verify independently: Puronics corporate history at puronics.com; warranty terms at puronics.com/warranty; partner plumber license number printed on your quote, invoice, and certificate of installation.
Closing note
Read the research page, read the 10-year math, ask your Del Webb neighbor who the licensed plumber in their driveway was. Then book the test when both of you are home. That is the sequence most of our customers in active-adult communities run.
