The appointment
Five steps. About 45 minutes. You watch every reading come off the meter, and you keep the printed leave-behind whether you buy anything or not.

What happens during a free water test in Summerville?
A Puronics factory-trained technician arrives at your home, sets up portable testing equipment on your kitchen counter, pulls a fresh tap sample, and runs a 6-panel test: hardness in grains per gallon, free chlorine, total dissolved solids, pH, iron and sediment, and aesthetic markers. You watch every reading. You keep a printed leave-behind regardless of whether you buy anything. The visit takes about 45 minutes. Chloramine and definitive manganese require a lab; the panel above is what runs live on your counter.
Source: Pristine Water Networks service protocol, 2026
The 6-panel readout
Live, kitchen-counter readings. Every measurement is shown on the meter as it is taken, then compared on the spot to your specific utility’s published Consumer Confidence Report.
Measured live with a digital titrator. Compared on the spot to Summerville CPW's published 5.5 to 7.2 gpg range, Charleston Water System's 3.4 gpg, or your specific utility's annual Consumer Confidence Report.
Utility-aware: Summerville CPW uses free chlorine; Charleston Water System, Mount Pleasant Waterworks, and Dorchester County Water Authority use chloramine. Different disinfectants need different filtration media; we read whichever residual is in your tap.
Conductivity-based readout in mg/L. Tells us roughly how much mineral content is in your water and is the fastest way to flag well-water sediment, post-water-heater scale, or municipal-source variation.
Acid/alkaline balance with a calibrated probe. Acidic water (pH below 6.5) corrodes copper plumbing and stains fixtures blue-green; alkaline water can taste flat or bitter.
Critical for Berkeley County and Dorchester County well-water owners: orange/red staining, metallic taste, and sulfur odor are the iron and hydrogen-sulfide signatures we screen for.
Sensory pass: taste, smell, and visible particulates. Specifically what your dishwasher, ice maker, and shower experience day-to-day.
We do not measure PFAS at the kitchen counter (that requires lab analysis), but we cross-reference your utility against the EWG Tap Water Database and CPW's public records on the spot. Summerville CPW: five PFAS compounds detected, PFUnA at 1,183 times the EWG health advisory level. CPW has a $96M remediation project targeting 2029-2031 completion.
Sources: Summerville CPW Annual Consumer Confidence Report, EWG Tap Water Database (Summerville CPW zip 29483), Charleston Water System CCR, Mount Pleasant Waterworks CCR. Verify any specific reading at info.nsf.org for the certification scope of the recommended system.
About 30 minutes out, you get a text with an ETA and a photo of the technician coming to your door. No surprises, no white-van ambiguity.
The 30-minute ETA text includes a photo of the technician and a description of the vehicle. The technician is wearing the Pristine ID badge you see on the home page, same face, same name. Puronics factory-trained. Any plumbing work is performed by SC-licensed, insured partner installers from our vetted network.
Portable testing equipment comes out on a clean towel on your kitchen counter. We pull a fresh sample straight from your tap, not a pre-filled bottle.
Hardness (grains per gallon), free chlorine, TDS, pH, iron, and aesthetic markers (taste, odor, clarity). You watch every reading come off the meter. No black-box lab results. Chloramine and definitive manganese require a lab; we flag both if your utility profile or symptoms point there.
Every number, compared to Summerville CPW published data, printed on a single leave-behind sheet. If your water tests fine, I will tell you. No 90-minute pitch, no financing paperwork uninvited.
Walkthrough

Pick a time. I’ll come to you. 45 minutes on your kitchen counter.